CSO Services Officers

Please bring your DD214 and any paperwork such as previous claims, decisions, appeals, outside-the-VA doctor reports, etc. If you are denied a claim, please read the reason why it was denied on the denial letter, as that tells us what we need to do to get the claim approved on appeal. If you want to see what information we will need for the various forms, such as the 21-526EZ, 20-0995, 21-8940, and 21-686c, you can visit https://www.va.gov/find-forms/?q=claims. 21-0966 can be used first in case you are NOT ready to supply the other paperwork, so if the VA rules in your favor, they can pay you back to when you filed the 21-0966 (which might be able to be done over the phone with the VA @ 800-827-1000), but the rest of the paperwork should be filed with the DAV, so we can make sure it is fully completed. Filling out claims completely and accurately will decrease the amount of time it takes to process your claim.